Business Analyst

It's more than a job

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

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Airfreight network optimization is one of the core pillars of our application landscape. As a Global Air Logistics IS Network Optimization Business Analyst, you will act as the vital link between our business objectives and IT capabilities. Based in Wrocław, Poland, you’ll work closely with product teams and global stakeholders to analyze existing business processes, identify opportunities for improvement, and help translate business needs into high-quality technical solutions that enable operational excellence across Kuehne + Nagel’s air logistics network.

How you create impact

Partner with product teams and business stakeholders to gather, analyze, and document business requirements.
Translate business needs into functional and technical specifications to support software development and system design.
Develop and maintain process documentation, including workflows, data models, and system diagrams.
Facilitate workshops and focus groups to ensure alignment between business objectives and IT solutions.
Identify opportunities to optimize and streamline business processes, improving efficiency and data quality.
Collaborate with development and testing teams to ensure accurate implementation and validation of requirements.
Support business unit alignment by presenting proposed solutions and gathering feedback for improvement.
Promote continuous improvement through data-driven insights and best practice recommendations.

What we would like you to bring

Bachelor’s degree in Business, Logistics, Engineering, or a related field (Master’s degree or certifications preferred).
2–5 years of experience as a Business Analyst or IT Systems Analyst with expertise in requirements gathering and process re-engineering.
Excellent communication, facilitation, and presentation skills, with experience engaging stakeholders at all levels.
Strong analytical and problem-solving skills, with the ability to translate business challenges into IT solutions.
Experience working in agile environments and cross-functional international teams.
Knowledge of logistics or supply chain processes is an advantage.
Fluent in English; proficiency in Polish or another language is a plus.

What's in it for you

At Kuehne + Nagel, you’re not just joining a company - you’re becoming part of a global leader in logistics where your work creates real value. We offer a collaborative, inclusive, and innovative environment that supports your personal and professional growth.

You’ll thrive in an international setting that values creativity, continuous learning, and career development. Here, your ideas will shape the future of air logistics, and your impact will be felt across the globe.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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