It's more than a job
Kuehne+Nagel is one of the world's leading logistics providers. To strengthen our global Contract Logistics IT organisation, we are looking for an experienced WMS Expert (Blue Yonder / JDA) to join our international application support team in Warsaw.
In this role, you will support and optimise one of the world's leading warehouse management platforms used across global logistics operations. You will take ownership of complex production incidents, troubleshoot technical and functional issues, configure system enhancements, and work closely with business users, developers, and infrastructure teams to ensure stable and efficient warehouse operations.
This position combines application support, systems analysis, configuration, continuous improvement, and technical problem-solving within an international logistics IT environment.
The role is based in Warsaw and offers a hybrid working model.
As a WMS Expert, you will act as a technical and functional specialist for Blue Yonder (JDA) Warehouse Management System. You will support production environments, investigate complex incidents, analyse system behaviour, and contribute to the continuous improvement of warehouse applications used across global operations.
Working closely with Operations, Business Analysts, Developers, and Infrastructure teams, you will ensure business continuity while identifying opportunities to optimise system performance and warehouse processes.
How you create impact
- Analyse, troubleshoot, and resolve complex production incidents within Blue Yonder (JDA) WMS environments
- Configure and support WMS functionality while implementing system improvements and enhancements
- Perform MOCA debugging, log analysis, and technical investigations to identify root causes
- Analyse SQL data, validate system behaviour, and support data corrections where required
- Support integrations between WMS and connected business systems
- Collaborate with business users, developers, and infrastructure teams to resolve technical issues
- Maintain technical documentation, knowledge articles, and operational procedures
- Contribute to continuous improvement initiatives to increase application stability and warehouse performance
What we would like you to bring
- Minimum 3 years of experience supporting Blue Yonder (JDA / RedPrairie) WMS in a production (L2/L3) environment
- Strong experience with WMS configuration, troubleshooting, incident management, and warehouse processes
- Good knowledge of MOCA, SQL, relational databases, and log analysis
- Experience supporting integrations between WMS and other enterprise applications
- Strong analytical, communication, and problem-solving skills with fluent English
What's in it for you
This role offers the opportunity to work in a highly international IT and logistics environment supporting complex warehouse applications used across global operations. You will combine technical troubleshooting, application support, systems analysis, and continuous improvement while collaborating with colleagues across multiple countries.
Working with one of the industry's leading Warehouse Management Systems, you will further develop your technical expertise within a collaborative international team while contributing to business-critical logistics operations through a hybrid working model.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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