It's more than a job
As a Warehouse Technology Specialist at Kuehne+Nagel, you will keep warehouse systems running during the shift by troubleshooting issues, maintaining data, supporting users, and acting as the bridge between IT and operations so orders, inventory, and locations flow correctly. At Kuehne+Nagel, our work truly contributes to more than we imagine.
In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse. You will work Tuesday - Saturday 9:00 pm - 5:30 am.
How you create impact
- Serve as the primary support for local site system operational issues
- Perform basic troubleshooting of order and stock management issues
- Collaborate with users to implement preventative actions based on your findings
- Assist with ticket creation, issue escalation, and follow-up
- Maintain warehouse (location) and customer (article) data
- Identify process changes that may impact system documentation
- Provide local user training as needed
- Troubleshoot hardware issues, including printers, RF guns, and network equipment
- Support release management activities by testing new functionality, verifying document changes, and more
- Assist local users with coordinating reporting requirements
- Participate in training sessions led by the IT team to provide first-level support
What we would like you to bring
- A degree in Computer Science, Information systems, or an equivalent combination of education and experience
- 1+ years of technical experience working with 3PL or Logistics products including warehouse management systems, transportation management systems, and order management systems
- 1+ years of operations experience working in warehousing or a supply chain environment
- 1+ years of experience working with Blue Yonder, Red Prairie, SAP or JDA is preferred
What's in it for you
Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.