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As a Site/Operations Supervisor at Kuehne+Nagel, you will lead frontline employees and coordinate daily site activities to ensure customer requirements are completed safely, accurately, and on time. Your leadership will directly influence employee engagement, operational performance, inventory integrity, and customer satisfaction.

You will oversee assigned site operations, including receiving, put-away, replenishment, picking, packing, value-added services, inventory control, shipping, and related customer activities. By monitoring workflow, allocating resources, and resolving operational issues, you will help the team consistently achieve service, quality, productivity, and cost objectives.

The ideal candidate is a hands-on people leader who communicates clearly, makes sound decisions, and thrives in a fast-paced logistics environment. This individual should be able to balance daily execution with employee development, safety compliance, accountability, and continuous improvement.

Your typical shift will be Monday – Friday, 3pm-12am with some expectations of weekend OT as needed. As a 3PL provider, we will count on your leadership skills to help drive excellent service for our valued customers. 

How you create impact

• Supervise, coach, and develop warehouse employees while promoting a safe, respectful, and performance-focused work environment.
• Plan and coordinate daily distribution center activities based on workload, staffing, customer priorities, and service-level requirements.
• Assign work, monitor attendance and productivity, and adjust labor resources throughout the shift to meet operational demands.
• Oversee receiving, put-away, replenishment, picking, packing, value-added services, inventory control, and shipping activities within the assigned area.
• Monitor key performance indicators related to safety, quality, productivity, inventory accuracy, cost, and on-time completion.
• Ensure employees follow standard operating procedures, customer requirements, security standards, and company policies.
• Investigate operational issues, inventory discrepancies, damages, quality defects, and service failures; implement timely corrective action.
• Conduct shift meetings, safety talks, performance discussions, training, and documented coaching as required.
• Partner with inventory, quality, customer service, transportation, human resources, and other teams to resolve issues and support customer needs.
• Maintain accurate operational records, labor reports, system transactions, shift handoffs, and performance documentation.
• Identify process improvement opportunities and support initiatives that improve safety, quality, efficiency, employee engagement, and customer service.
• Ensure material handling equipment, work areas, and warehouse processes are used and maintained safely; escalate equipment or facility concerns promptly.
• Support peak periods, special projects, customer implementations, and additional operational responsibilities as assigned.

What we would like you to bring

• High school diploma or equivalent required; associate or bachelor degree in logistics, supply chain, business, or a related field preferred.
• 3+ years of experience in warehouse, distribution, manufacturing, logistics, or third-party logistics (3PL) operations preferred.
• 3+ year of experience leading, supervising, training, or coordinating frontline employees in an operational environment preferred.
• Working knowledge of receiving, inventory control, order fulfillment, packing, shipping, and distribution center processes.
• Experience using warehouse management systems (WMS), labor management systems, RF scanners, or inventory systems preferred.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Strong leadership, coaching, communication, organization, and decision-making skills.
• Ability to analyze performance information, identify root causes, and implement practical solutions.
• Ability to manage multiple priorities, respond to changing business demands, and remain professional under pressure.
• Understanding of workplace safety practices, quality standards, attendance management, and performance accountability.
• Ability to work the assigned schedule, including overtime, weekends, or holidays based on operational needs.
• Ability to stand, walk, bend, and move throughout the distribution center for extended periods in accordance with job requirements.
• Commitment to safety, customer service, employee development, operational excellence, and continuous improvement.

What's in it for you

At Kuehne+Nagel, we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401(k) retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors, including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-(On-Site)

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Individuals with a disability who require reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com.

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision-making; however, all hiring decisions are made by human reviewers.

This position relates to an available role and not a future talent pool.