It's more than a job
With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.
How you create impact
The Key Account Manager (KAM) acts as the CEO of the customer relationship for a defined portfolio of global accounts (GA) within KN, serving either as a Global Key Account Manager or Network Key Account Manager. As part of the vertical's KAM team, the role serves as the primary commercial contact for the customer across all engagements, ensuring a consistent, customer-centric experience across all KN products, services, and business units. The KAM leads the full commercial customer journey end-to-end, translating customer intelligence into actionable business opportunities and capturing these in an evolving, jointly aligned growth plan, that is documented in Corelog. The role builds and maintains trust-based relationships with multiple layers of customer stakeholders, deeply understanding their business requirements and supply chain needs while proactively identifying global growth opportunities. To maximize the partnership's potential, the KAM orchestrates and manages a virtual team of internal stakeholders across key network countries, business units, and co-functions, ensuring coordinated execution, seamless delivery, and strategic alignment. Operating within KN's Global Key Account Program, the KAM ensures disciplined pipeline management, accurate account intelligence, forecasting of KN Potential, and high-quality opportunity qualification. Ultimately, the KAM strengthens KN's position as a trusted long-term partner and contributes directly to the vertical's sustainable, profitable global growth.
What we would like you to bring
- Strong consultative selling capabilities with a proven track record in business development (up-selling, cross-selling, and solution-based selling).
- Deep understanding of customer business models, competitive environments, and supply chain/logistics across complex, global setups.
- Ability to manage and influence multiple internal and external stakeholders across regions and functions.
- Experience in negotiations, with strong persuasion and commercial acumen.
- Broad knowledge of supply chain and logistics (air, sea, road, contract logistics, integrated logistics), with the ability to translate into relevant cloud/tech solutions.
- High level of commercial discipline, including pipeline management, forecasting, and performance tracking.
- Competitive mindset with the drive to convert opportunities into wins and deliver results.
- Strong communication skills and ability to engage at senior stakeholder level.
- Experience working in international and cross-functional environments, with the ability to lead virtual teams.
- Fluency in English and willingness to travel.
What's in it for you
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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