It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will be part of Sea Logistics Operational team, enabling our customers to optimize their supply chains through our order management + sea transportation management solutions.
How you create impact
· To oversee operations + technical support for global origins to achieve excellence service + eliminate service failures.
· To understand the commercial/operational status of accounts + communicate with origin/destination leaders to ensure proper circulation of key confidential information.
· To liaise with international internal stakeholders, delivering solutions to meet demands of the business, improve network + operational efficiencies, reduce costs, + streamline efforts to deliver solutions.
· To conduct regular reviews with the account team to ensure customers data on checkpoint/monitoring tools are set accurately + comply with Standard Operating Procedures (SOPs).
· To effectively manage + maintain customer relationships + support operations related initiatives.
· To create + maintain performance dashboards for visibility, monitoring + analyzing. · To create + update Standard Operating Procedures (SOP) + ensure adherence. And to ensure SOPs, WIs + templates are up to date + accessible by stakeholders
What we would like you to bring
· Profound experience in freight forwarding and supply chain management, with a strong focus on Sea Logistics
· Data analysis · Dashboard utilization · Proven track record in customer management, successfully lead optimizes work processes.
· Fluent in local language and advanced English proficiency (written and verbal)
· Stakeholder matrix analysis skills
· Strong commercial sense & new business opportunity pursuit capability
· Business process optimization · Extensive expertise in customer management across the full lifecycle, ensuring managing conflict, drives engagement, and communicating effectively.
· Strong communication skills with the ability to convey ideas effectively across all levels.
· Strong problem-solving skills.
· Highly customer-oriented
· Positive management mindset, adapting at lead transformations and driving continuous improvement.
· Willingness to drive continues improvement for people and customers.
· Commercial acumen
· Good presence in front of customer
What's in it for you
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.