As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Your Role

Is the owner of the commercial success of KN Go to market strategy for E-Commerce, which translates into following segments:

• Drives new business growth and pipeline development within target accounts by leading customer engagements, driving RFQs, and proactive opportunity pursuit.

• Acts as a central connector across sales, operations, pricing, and global teams to align growth initiatives, the commercial approach and build strong stakeholder relationships.

• Leverages deep industry expertise to translate market insights into scalable, end-to-end logistics solutions tailored to customer needs and KN strategy.

• Takes ownership of the right account portfolio performance, for growth, profitability, and retention—through structured pipeline management and disciplined follow-up.

• Manages the complete sales cycle from right lead generation to contract closing, ensuring successful implementation of commercial strategies, performance follow-up, and continuous expansion within strategic customer accounts.

• Actively fosters networking, team cultural cultivation, and talent development to strengthen organizational capability and drive long-term team success

Your Responsibilities

1. Business Development & Sales Activation

• Reviews pipeline, prioritizes leads, and drives structured follow-ups to accelerate deal conversion.

• Conducts customer visits to strengthen relationships, uncover needs, and develop opportunities.

• Leads or supports RFQs by coordinating internal teams and tailoring value propositions.

• Develops pursuit plans with clear strategies from lead generation to close.

• Aligns daily activities with NA/VS strategic priorities to support account strategy execution.

2.Industry Expertise & Solution Design

• Analyzes market intelligence and supply chain trends to identify commercial opportunities.

• Collaborates with operations and solution design to craft scalable, end-to-end logistics solutions.

• Engages in customer discovery to translate supply chain insights into tailored value propositions.

• Ensures smooth implementation and post-launch optimization for new business.

3.Stakeholder & Network Management

• Facilitates cross-functional check-ins (sales, corporate trade, pricing, operations, DG team) to align on opportunities.

• Engages global and regional stakeholders to coordinate growth initiatives and share best practices.

• Builds and nurtures relationships with key decision-makers and partners through insight-led communication.

• Facilitate in alignment meetings to remove roadblocks and ensure seamless service delivery.

4.Performance & Growth Ownership

• Monitors portfolio metrics (volume, GP, retention) and addresses underperforming accounts.

• Manages pipeline with disciplined rigor—forecasting, conversion tracking, and strategy adjustment.

• Owns post-sales handover, and long-term value realization.

• Drives expansion within strategic accounts through cross-selling and upselling.

• Maintains a disciplined follow-up cadence to convert opportunities and sustain momentum.

• Provides training as needed & creates best case studies as sales material for new accounts

5.Team Culture & Talent Development

• Fosters an inclusive, high-performance culture through open communication and team engagement.

• Identifies skill gaps and provides coaching, mentorship, and training for career growth.

• Promotes cross-training and knowledge sharing to build team versatility and resilience.

• Aligns culture and talent initiatives with business strategy to ensure long-term organizational capability.

Your Skills and Experiences

Hard Skills

• Language proficiency, fluent English and Mandarin is must, Cantonese is a plus

• End-to-end logistics solution design

• Market and supply chain trend analysis

• Portfolio performance management

• Contract negotiation and post-sales handover

• Pipeline and CRM management (forecasting, conversion tracking, opportunity prioritization)

• RFQ/RFP management and proposal development

• Sales management & business development

• Allocation Management (preferred) 

• Carrier Management (preferred)

Soft Skills

• Strategic thinking and account planning

• Strong business acumen and commercial orientation

• Excellent communication and presentation skills

• Relationship building and stakeholder management (internal and external)

• Negotiation, persuasive, influence

• Problem-solving and decision-making

• Adaptability and resilience in a fast-paced environment

• Proactive opportunity development and insight-led engagement

• Collaboration and team orientation

• Leadership and people development

• Customer-centric mindset with deep empathy for client needs

• Willingness to travel 

Good Reasons to Join

At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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