It's more than a job
As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.
The HAI Outbound Team Lead is responsible for coordinating and leading daily outbound operations within the HAI (ASRS) automation area. This role provides frontline leadership to associates, ensures operational goals and service level commitments are achieved, promotes a safety-first culture, and serves as a key point of contact between operations, IT, and leadership teams.
How you create impact
Team Leadership & Communication
- Maintain daily staffing rosters, verify attendance, and track headcount.
- Lead shift-start meetings to review volume forecasts, operational priorities, safety expectations, and team communication.
- Escalate attendance, staffing, and personnel concerns as needed.
- Promote a positive, accountable, and safety-focused work environment.
Training & Development
- Ensure associates are trained and qualified to perform assigned duties.
- Provide coaching and support to drive performance and continuous improvement.
Operational Performance
- Monitor daily performance through HAI, Manhattan (MH), and operational reporting tools.
- Ensure service levels and customer requirements are met.
- Communicate operational risks and coordinate resources to prevent service disruptions.
System & Process Support
- Partner with IT and support teams to resolve system issues and problem orders.
- Assist with root cause analysis and corrective actions to minimize disruptions.
Shipping & Dock Operations
- Ensure packages are accurately sorted and routed according to shipping requirements.
- Coordinate outbound dock activities to ensure trailers are loaded safely, accurately, and on schedule.
Safety, Quality & Housekeeping
- Conduct end-of-shift inspections to ensure packages are cleared, work areas meet 5S standards, and equipment is secure.
- Promote compliance with all company safety policies and procedures.
What we would like you to bring
- Previous warehouse, distribution, logistics, or operations leadership experience preferred.
- Ability to lead and motivate teams in a fast-paced environment.
- Strong communication, organizational, and problem-solving skills.
- Experience working with warehouse management systems, dashboards, and operational reporting tools.
- Working knowledge of safety, quality, and continuous improvement principles.
What's in it for you
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #On-Site
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Individuals with a disability who require a reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com
Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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