It's more than a job
With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.
How you create impact
Customer Excellence key activities:
1. Contribute to RFI response preparation
2. Support with tender management process in close collaboration with Key Account Manager, main focus on the following activities:
-Analysis of tender requirements and definition of strategy
-Alignment and synchronization of customer requirements with respective pricing teams to ensure full tender compliance,execution of tariff structure sanity checks to ensure completeness and commercial plausibility, and if required, to initiate corrective actions
-Preparation of tender response including creation of value proposition
-Conduction of post-mortem process (external and internal) in close collaboration with Key Account Manager
3. Faciliate handover to implementation activities together with the Bid Owner, main focus on commercial tasks as per Implementation Methodology / RACI in place
KAM support key activities:
1. Spot quote coordination (pricing request receipt, liaison with pricing teams, commercial offer submission)
2. Rate card maintenance coordination (liaison with pricing teams, rate card update completion, submission of updated rate card)
3. Business Review preparation (people & task coordination, material preparation)
4. Customer setup maintenance (former housekeeping)
What we would like you to bring
Pricing / Tender Management/ Excellence Management experience (2 years min)
Microsoft Office / 365 ( focus on advanced presentation skills ppt, medium-advanced xls)
Supply Chain Management knowledge & Consultative Selling
Process mapping or Re-Engineering qualification (e.g. Six Sigma, SCOR®)
Results-oriented
Strong customer focus
Commercial Acumen
Good problem solving , conflict mediation, communication and analytical skills
Good networking & collaboration skills
Thrives in fast-paced & complex environments
What's in it for you
Be a key contributor in maintaining and extending customer share of wallet with national Accounts. Run professional tender management cycles and deliver high standards of Key Account Management support. Ensure seamless coordination across multiple stakeholders to achieve optimal customer satisfaction and retention.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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