Job Description
Integrated Logistics Operations Specialist

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be part of our Integrated Logistics team, adding your expertise + skills to the delivery of our Customer + Operational Excellence.

How you create impact

Your primary objective will be to complete the assigned task effectively, efficiently + timely, delivering the highest customer excellence + within agreed key performance indicators (KPI). You will do this by working with a variety of internal stakeholders while focusing on the following key objectives: 

 
  • To keep track of daily activities + report daily status to your manager.
  • To take timely + proactive measures to avoid potential escalations. 
  • To undertake the transport planning of orders/shipments + forecasting. 
  • To contribute in improvement initiatives by sharing productivity/ improvement ideas related to processes. 
  • To record + manage deviations / escalations in the day to day processes. 
  • To ensure visibility of shipments of all kinds, update + follow up on missing statuses in the system. 
  • To work with different stakeholders to obtain necessary information or documents related to shipment planning. 
  • To validate all the shipping documents + maintain records.

What we would like you to bring 

  • We want to be the best company to work for + with. You will play a key role in our drive towards customer excellence.    
  • Start your day by reviewing emails in order to prioritize your tasks.  
  • Make sure urgent ones are handled first. 
  • Work with different stakeholders including logistics service providers + carriers to resolve issues promptly. 
  • During the day, maintain all necessary details of the shipments / processes to provide shipment visibility. 
  • Investigate root causes of issues + deviations in the processes. Propose + discuss improvement solutions based on our SOP with team leaders. Every day will be different but the customer is always our focus. 
  • On a regular basis, proactively ensure that KPI are achieved.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.