Job Description
Sea Logistics Operational Care Specialist (Billing and Delivery)

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

  • Manage the end-to-end billing process for assigned sea freight shipments, ensuring invoices are accurate and issued according to customer-specific requirements.
  • Process and deliver invoices within established service level agreements (24–48 hours), ensuring timely and compliant billing.
  • Monitor and resolve billing exceptions, including rejected, canceled, or non-stamped invoices, while following up on assigned RTQ tickets.
  • Validate billing information, including rates, Incoterms, customer codes, currencies, and billing instructions before invoice issuance.
  • Support the implementation of new customer billing processes, identify system discrepancies, and collaborate with internal teams to ensure operational excellence.
  • Maintain accurate billing records and documentation in internal systems, providing visibility to stakeholders and ensuring process compliance.

What we would like you to bring

  • Bachelor's degree in International Business, Industrial Engineering, Transportation, Logistics, or a related field.
  • At least 1 year of experience in international freight forwarding, ocean logistics, customs processes, transportation coordination, or billing within a logistics environment.
  • Experience managing billing and invoicing processes.
  • Solid knowledge of logistics operations, Incoterms, and international shipping documentation.
  • Advanced English proficiency.
  • Strong organizational skills, customer service mindset, effective communication, and results-oriented approach.
  • Experience working with CRM or logistics platforms is a plus.

What's in it for you

  • Join one of the world's leading global logistics companies..
  • Gain exposure to complex import, export, and billing processes within a global organization.
  • Work in a dynamic environment with opportunities for continuous learning and professional growth.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.