Job Description
Road Logistics Operation Specialist

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

This role requires a proactive, highly motivated individual who can coordinate across multiple logistics functions—including customs, warehouse, and transportation—to ensure seamless end-to-end shipment execution.

How you create impact

  • Manage daily shipment activities (general shipments and installation-related cargo).

  • Coordinate with internal teams (warehouse, customs, operations) to ensure on-time and accurate movement of goods.

  • Monitor booking schedules, follow up with carriers/vendors, and manage shipment status updates.

  • Troubleshoot exceptions or delays and proactively escalate issues when needed.

  • Ensure smooth execution of operational tasks across multiple stakeholders.

  • Support current client operations and progressively take ownership of new client accounts.

  • Act as a key liaison for customer communication when required.

  • Contribute to extending the control tower scope to support broader business operations.

  • Ensure compliance with internal SOPs, customer requirements, and regulatory guidelines.

  • Maintain shipment documentation accuracy and system updates.

  • Support reporting, performance tracking, and continuous improvement activities.

  • Coordinate with customs, warehousing, transport teams, and external vendors.

  • Work closely with project managers and site leads on ongoing and upcoming projects.

  • Support forecasting, planning, and operational readiness for new business.

What we would like you to bring

Experience

  • Minimum 2 years of experience in Road Logistics, preferably in a control tower or coordination role.

  • Strong understanding of booking processes, shipment flows, and logistics documentation.

  • Experience in coordinating with multiple functions such as warehouse, customs, and carriers.

  • Good knowledge of supply chain fundamentals. 

Skills

  • Excellent communication skills - able to coordinate across teams and interact with customers professionally.

  • Highly proactive, detail-oriented, and capable of managing fast-paced operations.

  • Strong problem-solving abilities with the ability to handle exceptions independently.

  • Comfortable working in cross-functional operational environments.

What's in it for you

  • Strategic position within a growing control tower function.

  • Opportunity to support both current and new customers.

  • Clear growth potential including potential future team expansion.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.