It's more than a job
As a Customs Specialist at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.
Responsible for ensuring we meet our customer’s service expectations of customers, focusing on continuous improvement of operational processes + procedures.
How you create impact
- You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
- To ensure all customs operations comply with customs + any other relevant government legislations + requirements.
- To achieve agreed service standards with customers, including but not limited to timely customs clearance + any other requirements.
- To deliver consistent customer satisfaction through effective + efficient responses to enquiries, issues, + escalations.
- To complete filing of related documentations in accordance with operational + company requirements.
- To process customs clearance + complete customs product classifications as required.
- To complete month end processes within agreed deadlines.
- To employ team resources in an efficient + effective manner.
- To lead, coach + develop team members, including resolving issues in relation to team members.
What we would like you to bring
- Min. Diploma /Degree in Logistics, Supply Chain Management or any related field
- Excellent verbal and written communication skills
- Minimum 3-5 years of experience in freight forwarding, logistics, or supply chain management.
- Experience in handling customs clearance, import/export documentation, and regulatory compliance.
- Strong knowledge of freight forwarding procedures, Incoterms, and customs regulations.
- Lead and train the forwarding team, ensuring high performance and compliance.
What's in it for you
At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here’s what you can look forward to:
- Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
- People-Centric Culture: Join a team where your voice matters and people genuinely care.
- Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
- Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
- Rewards & Recognition: Get rewarded for your passion, performance, and potential.
- Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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