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At Kuehne+Nagel, logistics is more than moving freight, it’s about enabling businesses to operate reliably, efficiently, and competitively. As our Road Logistics Account Manager your work directly impacts how customers experience our North American truckload network every day.

In this role, you’ll sit at the crossroads of sales, operations, pricing, and customer service, managing end‑to‑end shipment execution while building trusted, long‑term customer relationships. From negotiating pricing strategies to resolving time‑critical service disruptions, your expertise ensures freight moves smoothly and customers feel supported at every step.

Our Truckload Brokerage team operates in a fast‑paced, high‑volume environment where proactive communication, problem‑solving, and ownership matter. If you enjoy being accountable for results, building rapport, and finding solutions under pressure, this role offers the opportunity to make a real, visible impact.

How you create impact

• Manage and grow an assigned book of business through proactive outreach, relationship management, and strategic account planning
• Identify customer supply chain needs and position Kuehne+Nagel brokerage solutions that improve cost, service, and reliability
• Negotiate both transactional and contractual truckload pricing while ensuring profitability
• Monitor account performance, market conditions, and lane‑level pricing trends to optimize volume and margin
• Collaborate closely with internal sales, operations, pricing, and carrier teams to deliver aligned solutions
• Oversee the full shipment lifecycle including quoting, booking, tracking, issue resolution, and delivery confirmation
• Ensure all freight moves are executed in compliance with customer SOPs, regulatory requirements, and internal policies
• Resolve service disruptions and exceptions with urgency, professionalism, and a solutions‑focused mindset

What we would like you to bring

• 3+ years of experience in logistics account management, brokerage sales, or truckload operations
• Bachelor’s degree in Business, Supply Chain, or a related field preferred
• Solid understanding of North American truckload market dynamics
• Experience negotiating pricing and managing performance metrics (KPIs)
• Strong multitasking and time‑management skills; comfortable managing dozens of active loads at once
• Clear, professional communication skills with customers, carriers, and internal teams
• Experience working with Transportation Management Systems (TMS) and market tools such as DAT, Parade, or MacroPoint

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $65,000 and $75,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-KE1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.