It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will be responsible for first line support to our regional companies and efficiently resolving all requests and queries regarding customs procedures. Together with the team, you will build improvement possibilities in order to offer the best quality and efficiency in the service provided.
How you create impact
- Providing outstanding customer support by offering first line assistance with all possible queries in regards to road logistic customs service.
- Offering exceptional service via direct contact, demonstrating accountability and efficiency
- Ensuring all necesary changes are made in the system
- Following established guidelines in order to achieve the best possible service quality
- Ensuring data protection and data accuracy for all customer related information
- You will be responsible for the first line support to our regional companies for resolving all requests and queries
- Together with the team, you will build improvement possibilities in order to offer the best quality and efficiency in the service provided
What we would like you to bring
- Excellent knowledge of the French and English language
- PC literate (Word, Excel, Outlook, Internet)
- Minimum high school diploma
- Ability and flexibility to follow defined processes and procedures
- Customer service orientation
What's in it for you
Kuehne+Nagel invests in the development of your talent through Individual development plans tailored to your career goals and also motivates you to deploy your talent for delivering continuous business improvement and customer excellence. You can expect a variety of internal training and access to our internal learning platform and e-library for your personal and professional growth as well as subsidized foreign language courses. We offer you a compensation and benefits system that follows the business trends of service centers. Kuehne+Nagel supports your well-being, therefore we offer you subsidized Fitpass monthly membership, team-building events, sports activities and fresh seasonal fruit in a healthy environment. Our employees have the opportunity to experience both working from the office and from home, since we take turns with remote work. We are continuously building our local and global network and our service portfolio, creating career opportunities in different fields of work worldwide. Most importantly, we build a company culture that puts people at the center of what we do and wants to deliver progress to the society (people & planet) To find out why Kuehne + Nagel is the best place to advance your career, start a conversation with us and click apply today!
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.