It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
We are looking for an Air Logistics Healthcare Operational Care Specialist to join our QuickSTAT team. This role ensures that import consignments entering or transiting through the U.S. meet client requirements and comply with all company and regulatory standards. You will work closely with internal teams and airline carriers to deliver time-critical shipments with accuracy and efficiency.
How you create impact
- Prepare Import consignments for entering the US or transiting through the US ensuring all consignments arrive / transit in US in accordance with the client’s requirements.
- Handle and monitor all QuickSTAT and Sterling Aviation consignments ensuring compliance with all agreed company policies.
- Work collaboratively with both internal departments and airline carriers to ensure maximum client satisfaction.
- General and quality check of Import documents based on US Customs and HS codes – Import License and Permits.
- Monitor live consignments and completing the data entry of key milestone information on our in-house systems (Arrive – Customs Cleared and Status).
- Shared responsibility for the overview of the department mailbox to include the receipt of new bookings and internal inquiries.
- Schedule suitable vehicles for airline deliveries.
- Keep the management team advised of potential and confirmed issues as they arise.
- Deal with telephone inquiries from both internal and external departments accurately and efficiently.
- Report to Air Logistics Healthcare Manager.
- In this role individuals will work from Sunday to Thursday on the 12pm to 8pm shift or 2pm to 10pm shift.
What we would like you to bring
- Experience in biopharmaceutical courier operations and time-critical imports.
- Understanding of airfreight carriers, transit milestones, and temperature-controlled packaging.
- Strong problem-solving, negotiation, and teamwork skills.
- Excellent communication and time management abilities.
- Proficiency in MS Word, Excel, and PowerPoint.
- Ability to work under pressure and meet strict deadlines.
What's in it for you
At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $20 and $23. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.