It's more than a job
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
How you create impact
- Administer and govern Microsoft 365 collaboration tools — SharePoint Online, OneDrive for Business, Microsoft Teams, and Microsoft 365 Copilot — including adoption, and usage oversight.
- Design and implement platform security and governance controls: permissions and sharing policies, conditional access alignment, sensitivity labels, DLP, and retention policies, in partnership with Security and Compliance teams.
- Assess the collaboration impact of Microsoft Entra configurations, including Microsoft 365 Groups, B2B guest access, application permissions, Conditional Access, and authentication dependencies.
- Monitor platform health, performance, compliance posture, and governance risks, including permission drift, unmanaged sharing, inactive and ownerless and workspaces; coordinate remediation activities with workspace owners and relevant control functions.
- Evaluate requirements and recommend configurations, guiding stakeholders on integrating third-party and custom solutions into the M365 ecosystem.
- Perform advanced troubleshooting and root-cause analysis for complex, cross-team incidents, collaborating with Infrastructure, Cloud, Security, and Application teams.
- Act as a technical mentor and escalation point for Level 1/2 teams, maintaining technical documentation, operational runbooks, configuration standards, architecture diagrams, knowledge base content, and providing coaching and knowledge transfer to strengthen team capability.
- Review Microsoft Message center and roadmap changes, assess technical and operational impact, coordinate testing, and support stakeholder communications.
- Manage escalation to Microsoft and third-party suppliers when platform incidents or defects require vendor involvement.
What we would like you to bring
- Proven experience managing and supporting Microsoft Teams, SharePoint Online, and OneDrive for Business in enterprise environments, including governance, security, and operations.
- Strong knowledge of the Microsoft 365 collaboration platform and Microsoft Entra ID, including access management, guest access, RBAC, authentication, and Conditional Access.
- Hands-on experience with Microsoft Purview (DLP, Sensitivity Labels, retention, and compliance policies).
- Advanced PowerShell scripting skills for automation, reporting, and migration activities; experience with Microsoft Graph API and cloud integrations.
- Familiarity with CI/CD practices, Git, and DevOps tools to support platform automation and service improvements.
- Strong analytical, troubleshooting, and communication skills, with the ability to engage technical and non-technical stakeholders.
- Proven ability to work independently, mentor team members, and act as a senior technical escalation point.
- Microsoft certifications such as MS-102, MS-700, SC-401, or equivalent.
- Experience with Azure Automation, Azure Functions, Logic Apps, Microsoft Teams Rooms, Atlassian products (Jira/Confluence), ITIL-based processes, and multi-geo or multi-tenant Microsoft 365 environments.
- Fluent in written and spoken English.
What's in it for you
You will have a direct influence on the future of logistics and IT. Your colleagues are experts who shape the IT industry in Portugal and worldwide. We want you to feel comfortable in your working surroundings. Therefore, we are offering you flexible working hours and mobile working arrangements. We value teamwork, continuous learning, and diversity. Kuehne+Nagel offers you a custom-made career – through individual planning and supervisors who support and advise you in every way. You get supported by many work-life balance offerings and supplementary health insurance.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.