It's more than a job
As a Customs Compliance Supervisor at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.
A Customs Compliance Auditor complies with customs laws, trade regulations, and internal procedures related to international shipments. The role focuses on minimizing regulatory risk, identifying compliance gaps, and maintaining adherence to customs requirements globally.
How you create impact
- Lead and coordinate brokerage training initiatives across assigned locations and operational teams.
- Partner with Brokerage leadership and Operations Managers to identify training gaps and employee development needs.
- Provide coaching, mentoring, and performance support to employees to enhance customs brokerage knowledge and operational effectiveness.
- Monitor training completion, employee progress, and knowledge retention to ensure compliance with company and regulatory requirements.
- Facilitate onboarding and development programs for new hires and employees transitioning into new brokerage functions.
- Drive consistency in operational processes by promoting adherence to standard work instructions and best practices.
- Support change management efforts related to customs regulations, operational procedures, and system enhancements.
- Collaborate with management to establish training objectives, measure effectiveness, and recommend continuous improvement initiatives.
- Serve as a subject matter expert for customs brokerage operations and regulatory compliance, providing guidance to employees and management as needed.
- May provide functional leadership and direction to trainers, subject matter experts, or project teams involved in training and development initiatives.
- Manage and prioritize multiple training projects and deadlines while maintaining high-quality deliverables.
- Analyze training metrics and operational performance data to identify trends and opportunities for improvement.
- Ensure all training materials, work instructions, and job aids remain current with regulatory and company policy changes.
What we would like you to bring
- Bachelor's degree in Supply Chain, International Business, Logistics, or related field.
- Licensed Customs Broker (preferred).
- 6+ years of Experience in Customs Compliance, Trade Compliance, Customs Brokerage, from Freight Forwarding Industry
- Experience with systems such as Cargo Wise, SAP GTS
- High level of customer service and enthusiasm for employee development.
What's in it for you
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-RT1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.