It's more than a job
As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.
You will be part of our Contract Logistics team, adding your expertise + skills to the delivery of Customer + operational Excellence.
How you create impact
Your primary objective is to ensure the smooth + compliant delivery of all customs related activities in your geographical location.
You will do this by working with a variety of internal + external stakeholders while focusing on the following key tasks.
- To monitor day-to-day performance of customs-related suppliers, identifying + addressing issues.
- To update customers daily on status updates while also providing solutions to queries raised by customs officers.
- To answer customer’s enquiries relating to customs procedures, tariff classifications + duty rates.
- To create standard operating procedures, identify business risks + provide training.
- To conduct regular audits + quality control checks on customs documentation.
- To keep abreast of latest customs laws + regulations, ensuring the organization adapts to these changes effectively while adhering to ethical + legal standards.
- To attend customs examinations + ensure relevant certifications are valid.
- To arrange product re-classification with customs ruling department.
- To liaise with customs-related suppliers and service providers to obtain quotations and support tender submissions and new business opportunities.
- To proactively monitor changes in customs laws and regulations, communicate operational impacts, and drive compliance implementation across relevant stakeholders.
What we would like you to bring
- Bachelor’s degree in business (Foreign Trade) or Import-Export Administration.
- Prefer candidate has Certificate of Import-Export & Customs Professional organized by HCM Customs Department.
- At least 4 years of experience in import and export operations, with strong knowledge of customs procedures and compliance requirements.
- Proven ability to effectively coordinate with shipping lines, freight forwarders, customs brokers, and government authorities.
- Strong coordination, communication, and organizational skills, with the ability to manage daily customs activities and meet operational deadlines.
- Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Fluency in both written and spoken English.
- Effective communication, well motivation & willing to take more jobs under pressure.
- Good at collaboration, customer + stakeholder management, action-oriented, plan + align.
What's in it for you
At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact—on business, on customers, and on careers. Here’s what you can look forward to:
- Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
- People-Centric Culture: Join a team where your voice matters and people genuinely care.
- Learning & Development: Grow with us—personally and professionally—through world-class training and career pathways.
- Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
- Rewards & Recognition: Get rewarded for your passion, performance, and potential.
- Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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