As a National Contract Logistics Customer Solutions Senior Engineer at Kuehne+Nagel, You will be part of our contract logistics team, adding your leadership expertise + skills to the delivery of Customer + Operational Excellence.

How you create impact

• Your primary objective is to be successful in gaining + retaining customers by offering industry leading solutions. You will be working with internal + external stakeholders while focusing on the following key objectives:
• To manage others in the development of successful customer solutions. 
  
• To take the lead in major customer tender proposals, driving compelling logistics concepts. 
  
• To drive innovation, introducing + implementing new concepts + technology while building on existing best practices. 
  
• To present solutions to the customer as key part of the tendering process. 
  
• To be the business partner for your management team when addressing solution queries from customers, as well as challenging the status quo + customers in a constructive way where needed. 
  
• To manage partnerships with key vendors to optimize costing + lead-times. 
  
• To support the development of others in terms of skills + knowledge levels, assuring high standards of compliance.  

What we would like you to bring

• We want to be the best company to work for + with. You will play a key role in our drive towards customer excellence.  
• Start your day by reviewing new customer solution requests; are we attracting the right opportunities in line with our strategy? 
  
• Consult with your team to ensure they are pursuing customer opportunities with competitive proposals in line with our capabilities. 
• Ensure new opportunities are closed by the team in line with our commercial policies. 
  
• During the day, follow up with your internal stakeholders to ensure new customers are being on-boarded in line with our solutions offerings + that we are delivering as promised.
• On a regular basis, consult with key stakeholders + customers to review progress, ensuring a focus on continuous improvement while driving innovation + cost improvements.  
  Finally, focus on evolving our product portfolio, to offer industry leading solutions to our customers that are tested + ready for deployment. 

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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