It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will play a pivotal role in driving business growth within the organization. Your primary focus will be on managing and expanding larger accounts, with a vertical or business unit alignment, including responsibility for key and/or global accounts.
The core objective of this role is to drive new business acquisition , while also nurturing and expanding existing client relationships within your assigned portfolio.
How you create impact
Account Management:
- Manage and nurture relationships with existing clients, ensuring their needs are met and fostering positive business connections.
- Perform analyses for both existing and potential customers to identify opportunities for growth, mapping in CoreLog via account intelligence.
- Maintain a strategic approach towards accounts and opportunities, focusing on specific lanes within a customer opportunity to maximise the likelihood of business conversion under strategic-based analysis on the relationship level, customer struggles, needs in specific lanes/bundles and solution-based.
- Lead business reviews for accounts on a regular basis, with support from other stakeholders in the BUs
- Regular customer-facing activities to further strengthen the relationship and further understand customers' and businesses` requirements to properly translate it into pricing and solutions.
New Business Development:
- • Proactively seek out and engage customer prospects.
- Present, promote, and sell our products and services using compelling arguments.
- Conduct needs analyses to tailor solutions that meet customer requirements.
- Reach out to potential leads through cold calling and other channels.
Collaboration and Stakeholder Engagement:
- • Liaise with various stakeholders within the air logistics department to maximise business conversion.
- Engage in early stages of Requests for Quotation (RFQs) to position our offerings effectively. Account Assignment:
- A reduced number of accounts will be assigned to you, as it is expected that ZA-DK portfolio will comprise larger accounts with higher potential.
- While hunting for new business is your primary focus, maintaining existing client relationships (farming components) remains part of your overall portfolio.
What we would like you to bring
- Knowledge and experience of freight forwarding, its processes and regulations
- Presentation + Communication Skills
- Negotiation Skills
- Product Knowledge
- Influencing Skills
- Full knowledge of the respective product under their responsibility
- • Thrive through process improvement and standard management structure and performance management to organisation ready for the future.
- Highly motivated and driven to produce the results required.
- Able to speak about products under their responsibility with confidence and commitment.
- Ability to adapt and drive change management.
- Customer solutions orientation and conflict resolutio
What's in it for you
At Kuehne+Nagel Australia, we motivate people to achieve extraordinary experiences. That’s why we’re committed to creating a workplace that’s rewarding, supportive, and full of opportunity so you can thrive, grow, and imagine more than a career in logistics.
What You Can Look Forward To:
- Competitive Remuneration: Great work deserves great reward
- Limitless Career Opportunities: Explore international options or broaden your experience across roles and departments
- Flexible Work Arrangements: Balance your career with life - we make it possible
- Inclusive Parental Leave: Gender-neutral and designed to support all parents and carers
- Corporate Employee Discount Program: Enjoy exclusive deals across categories with thousands of top vendors
- Novated Leasing: Flexible salary-packaging that can help everyone save and travel with easeJoin us and be part of a company where your ambitions are supported, your achievements celebrated, and your career can go anywhere
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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