It's more than a job
As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.
Contract Logistics Distribution Specialist works within Contract Logistics. In this case, She/He will operate for adidas Campus South, our new fully automated warehouse located in Mantua, which, with over 130,000 square metres, will represent an unparalleled example of excellence and innovation in automated technology operations. Contract Logistics Distribution Specialist will be part of the Customer Service team but will strictly collaborate with Flow Planners and Operation department to manage properly carriers and transportation services. Under the supervision of the Contract Logistics Distribution Manager, her/his main goal will be to manage the scheduling and organization of all trucks arrivals/departures to guarantee a proper workflow of inbound and outbound departments. In addition, She/He will interact constantly with the customer to get updated information about transportation needs and consequently align the transport strategy.
How you create impact
- In line with customer service guidelines and direction, execute daily deliveries of customer's goods in collaboration with flow planning stakeholders by using TMS/OTM (transport management system).
- Contribute to develop a solid interaction with the customer by guaranteeing continuous alignment regarding shipment status, potential delays, transport service schedule or other information related to transport planning.
- To operate smoothly, provide and get information from/to Operation departments regarding workflow status, issues, delays and/or advances; whereupon adapt transports schedule by considering current workflow situations; on the other hand, support operation with activities review based on transportation planning needs.
- Working with a statistical and metric approach, monitor the status of transport services and implement strategies to avoid critical delays.
- In accordance with operation and other departments related to the local business, implement, and execute specific actions to solve transportation issues which could compromise the warehouse workflow and KPI’s achievement.
- Hold relationship with transport carriers’ partners based on daily interaction and timely communication to perform efficiently the transport planning strategy.
- Identify and elaborate easy to understand solutions (reports, dashboards, slides, extc …) to show information downloaded from TMS and other transportation tools to inform and update different types of stakeholders.
What we would like you to bring
- >1 year of transport planning experience in large scale (>300FTE & >50 trucks/day) highly automated fulfilment operations or hub last-mile/delivery stations with strong preference given to eCommerce / Fashion / Retail field, preferably in multinational companies with matrix organizational structure
- Familiarity with fast paced work environments with high level of planning variations and characterized by frequent interactions with customers and/or external stakeholders which required solid communication skills
- Exposure to dashboard data representations with the aim of creating easy to understand ways to communicate information to different stakeholders
- Accumulated wisdom about metrics and data analysis related to transport planning as practice with software’s and/or ERPs/TMSs/OTMs
What's in it for you
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.