It's more than a job
As a Customs Specialist at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.
In this position you will be resposible for Post Clearance Amendments, Invoicing Exceptions alongside and Master Data processes within the KN carried customs area.
How you create impact
- Handle customs invoice queries relating to CUS, DTY, HTY, and selected CBR-prefixed invoices
- Process manual billing activities using the DotNet system
- Investigate and allocate HMRC refund payments, raising the appropriate credits where required
- Manage the post-clearance inbox, responding to invoice queries and processing amendments
- Support and resolve e-billing queries received from the E-Billing team
- Process HMRC amendments, including C2001 and C285 forms
- Manage and process EORI amendments accurately and efficiently
- Oversee DMT management activities
- Prepare and maintain associated reports and administrative documentation as required
What we would like you to bring
- Previous knowledge or experience within the freight or logistics industry would be advantageous
- Professional interpersonal skills with the ability to communicate effectively across teams and with external stakeholders
- Computer literate, with confidence using standard business systems and applications
- Self-motivated and disciplined, with a proactive and hands-on approach to work
- Strong verbal and written communication skills
- Able to work effectively both independently and as part of a team
- Methodical and highly organised, with strong attention to detail
What's in it for you
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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