As a finance professional at Kuehne+Nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. You also help make ordinary and special moments possible for people around the world. Because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. Finance work at Kuehne+Nagel, means more than we imagine.

Role

You will be responsible for overseeing the Accounts Receivable (O2C) Knowledge Center, ensuring compliance with regulations, monitoring cash flow, improving operations, setting targets, collaborating with various departments, and providing excellent customer service.

Your Responsibility

• Full responsibility for managing of the Accounts Receivable (AR) Knowledge Center including: Credit Risk Management, Collections, Cash Allocation (even if outsourced to Global Services) and ensuring compliance, standardization, harmonization, KN risk mitigation and economies of scale are achieved

• Ensuring compliance with statuary and regulatory requirements, as supported by Legal teams.Responsible for any KC O2C record keeping, bookkeeping, accounting and KC services billing (as required).

• Responsible for recruitment, hiring and supporting all staffing needs including management of staff based on company working capital targets, customer SLA, scope of work, service requirements, and productivity targets.

1. Define monthly targets and evaluate KPIs at the company and individual levels, aligning with the global/country working capital targets. Based on framework defined in KPI Toolkit.
2. Evaluate the performance of staff and set up yearly goals and monthly KPIs.
3. Define training program requirements for all the leadership staff as part of the development and growth strategy and plan.
4. Serve as an escalation path for KC O2C staff and/or from the country towards the KC

• Responsible for regular engagement with senior leadership of the KN organization (i.e. NF, NF-K, line management, BU, GPO, etc.) or KN’s Customers (i.e. CFO)
• Ensure full compliance with all global policies, procedures, ICS controls and defined working instructions (i.e. T1-T4)
• Ensure full compliance to all external credit policies (i.e. credit insurance policy and any local legal and regulatory requires.Liaison with local/country legal team on customer contract reviews, collections, or bankruptcy/restructuring cases and participate in customer discussions/escalations and/or legal or court appearances
• Responsible for overall Credit Risk Management, credit insurer relationships, ability to review customer financial statements (and credit reports), approval based on credit limit competency (i.e. CoC), review and approval of all business cases, etc.
• Monitor cash flow to ensure positive working capital for assigned companies
• Implement processes to improve the day-to-day operations (i.e., collections, cash allocation, credit granting), defining priorities for and support the Process & Excellence Supervisor
• Define, align, and execute Rules of Engagement (ROE) with countries.
• Design and implement processes to improve cash flow and reduce DSO.
• Responsible for O2C Reporting:Month -end 

Your Skills and Experience

• Bachelor’s degree or diploma in Business Administration, Accounting, Finance, Economics, or a related field.
• Minimum 2 years of experience in the Freight Forwarding industry, with a solid understanding of logistics operations.
• At least 3 years of hands-on experience in Collections and Credit functions within Kuehne + Nagel, including: Collections, credit approvals, cash allocations, account opening CIP, DMT, and other Kuehne + Nagel systems
• Strong knowledge of AR policies, procedures, and best practices in credit and collections.
• 3 years of proficiency in ACON financial systems.
• Advanced operational knowledge of MS365 tools (Excel, Access, Word, PowerPoint), Salog, and ACON+.
• Proven track record in centralizing knowledge-based activities across multiple countries or regions.
• Experience leading change management initiatives during migration or process transformation.
• Capable of managing cross-functional teams and mentoring staff across levels.
• Excellent verbal and written communication skills for engaging with internal teams and external customers.
• Strong negotiation and customer service skills to resolve disputes and maintain relationships.
• Experience managing projects and senior stakeholders with professionalism and strategic insight.
• High standards of confidentiality and integrity in handling sensitive financial information.
• Strong attention to detail, time management, and follow-up discipline.
• Self-starter with the ability to work independently and collaboratively across all organizational levels.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.