Job Description
Air Logistics Operational Care Team Leader

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

• Lead the dispatch employees.

• Help handle all related dispatch activities as needed, i.e. training, problem jobs, etc.

• Dispatch all jobs to fleet of drivers quickly and accurately ensuring dispatcher/driver communications.

• Properly manage and coordinate driver availability as work dictates.

• Work closely with drivers (this includes assigning new jobs, obtaining POD’s, charges and handling any pick up or airline problems). 

• Communicate with Control Towers,airlines and vendors with status updates as required.

• Work closely with Control Towers (this includes checking routings, coordinating pick-ups and deliveries and assisting with any problems).

• Responsible for shipping/receiving duties when applicable.

• Document and escalate all problems/situations as per company policy and procedures. 

• Report vehicle accidents/driver incidents promply to the Manager.

• Help schedule and manage staff & vehicle repairs and equipment. 

What we would like you to bring

• 3+ years of industry experience with a focus on healthcare air freight shipping required.

• 3+ years of group leadership skills required.

• 3+ Customer Service experience required. 

• Knowledge of Dangerous Goods/Restricted Article Regulations preferred.

• BA/BS in a related field.

• Flexible schedule - Tuesday - Friday (5.00 AM - 1.00 PM) and Saturday (9.00 AM - 5.00 PM). 

What's in it for you

At Quick we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $33 and $35. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Quick reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-AA1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. 

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.