It's more than a job
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
As part of the IT team, you will play a key role in keeping our technology environment reliable, secure, and responsive. You will provide hands-on support to end users while also contributing to the stability and improvement of our IT infrastructure.
How you create impact
- Provide day-to-day onsite and remote IT support for desktops, laptops, mobile devices, printers, and other peripherals.
- Troubleshoot and resolve hardware, software, operating system, application, and connectivity issues efficiently.
- Install, configure, maintain, and provision operating systems, applications, and end-user hardware in line with corporate standards.
- Manage and maintain endpoint devices through RMM/MDM/EMM platforms.
- Support core IT infrastructure, including servers, storage, networks, and backup systems.
- Monitor infrastructure performance, identify potential issues, and recommend improvements to maintain a reliable IT environment.
- Support IT security and compliance through patch management, antivirus, access controls, and adherence to IT policies.
- Maintain accurate IT documentation, including incident records, asset information, configurations, and SOPs.
- Support user onboarding and offboarding, including device provisioning and decommissioning.
- Contribute to IT projects, including infrastructure upgrades, system rollouts, and process improvements.
- Support disaster recovery planning and testing to strengthen business continuity.
What we would like you to bring
- Minimum 2 years of professional experience in IT support, infrastructure, or system administration.
- Strong troubleshooting skills across hardware, software, end-user devices, and peripherals.
- Good knowledge of Windows OS and mobile platforms; experience with Linux or MacOS is an advantage.
- Experience supporting IT infrastructure, servers, storage, LAN/WAN/Wi-Fi networking, and backup solutions.
- Good understanding of IT security practices, including patch management, antivirus, access controls, and compliance.
- Knowledge of Power Automate and Power Apps would be an advantage.
- Strong English communication skills, both written and verbal.
- A structured, methodical, and professional approach, with the ability to collaborate effectively across teams.
- Experience in the logistics or transportation industry is an advantage.
What's in it for you
- Broad IT exposure across both end-user support and infrastructure operations.
- Opportunity to contribute to technology projects and process improvements that make a real business impact.
- Work in an international and collaborative environment with opportunities to grow your IT expertise.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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