Job Description
Road Logistics Operations Specialist (White Glove Activities)

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

This role will support Data Centre Delivery value-added services (VAS) operations, ensuring seamless execution of white glove deliveries and installations at client sites.

How you create impact

  • Support the structured rollout and execution of operational excellence initiatives, including centralized delivery and transport processes (where applicable)
  • Review and optimize resource allocation across operations to ensure efficient service delivery and meet client SLAs
  • Drive efficient execution and continuous improvement of white glove delivery and installation activities
  • Support the implementation and enhancement of operational systems and reporting tools, including transport management systems (TMS) and new technologies
  • Ensure adherence to operational policies, standards, and procedures, while identifying opportunities for automation and process improvements
  • Monitor and support incident management and escalation processes, ensuring business continuity and minimal disruption to operations
  • Track operational performance and support cost and budget control, highlighting variances and recommending corrective actions

What we would like you to bring

  • Minimum 5 years of experience in logistics, supply chain, or operations
  • Strong end-to-end white glove operations experience (non-negotiable)
  • Proven experience in site delivery, installation, or last-mile operations
  • Prior team handling / supervisory experience
  • Strong coordination, problem-solving, and stakeholder management skills

What's in it for you

At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact—on business, on customers, and on careers. Here’s what you can look forward to:

  • Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
  • People-Centric Culture: Join a team where your voice matters and people genuinely care.
  • Learning & Development: Grow with us—personally and professionally—through world-class training and career pathways.
  • Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
  • Rewards & Recognition: Get rewarded for your passion, performance, and potential.
  • Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.