Job Description
Sea Logistics Intern, Customer Care

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The Sea Logistics Intern (Customer Care) will be responsible supporting CCL team to deliver customer excellence by creating files, updating data into KN and customers systems, handover documents to customers.

How you create impact

  • To drive customer engagement, satisfaction + reactivation in close cooperation operational care centres (OCC).
  • To establish + strengthen operational relation to customer contact(s) through daily interactions, handover documents to customers on time.
  • To qualify + enter customer orders into the daily operational execution process.
  • To update OPS system, create TN, data entry into customers system

What we would like you to bring

  • Basic knowledge in International Freight
  • MS Office skills
  • Problem Solving
  • Communication
  • Time management
  • Teamwork and Collaboration

What's in it for you

  • Flexibility: flexible working hours for a good work-life balance
  • Health promotion: sports and wellness offer
  • Equipment & working environment
  • Perspective: Training courses for professional and personal development, such as language courses and development programs
  • Teamwork: familiar working atmosphere in a large company, various team and company events, advertising program for new employees incl. bonus

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.