It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
The Technical Architect is the senior authority for OTM and ControLOG configuration within the Run teams. Positioned between the Solution Leads and the Configuration Specialists, the Technical Architect owns configuration quality, drives standard adherence, and ensures consistent delivery across both internal teams and subcontractor resources. The role combines broad logistics and system understanding with solid OTM expertise, acting as the functional guardian for all configuration execution.
How you create impact
Configuration Governance & Quality
- Translate solution designs into accurate OTM/TMS configurations
- Ensure quality, compliance, and adherence to KN standards
- Validate configurations before SIT/UAT.
Team & Subcontractor Leadership
- Lead and coordinate internal and subcontractor Configuration Specialists
- Allocate work, provide coaching, and monitor quality, timelines, and SLAs
Subject Matter Expertise
- Resolve complex configuration and functional issues
- Provide expertise across OTM/TMS, transport processes, rates, planning, automation, and exceptions
Cross-Functional Collaboration
- Work closely with Solution, Engineering, Testing, Data, Integration, and Project teams
- Support risk identification, progress tracking, and issue resolution
Continuous Improvement
- Improve configuration processes, tools, and standards
- Drive knowledge sharing and standardization across teams
What we would like you to bring
- 7+ years in OTM, TMS implementation, or logistics systems configuration
- Proven experience leading configuration teams or workstreams
- Strong understanding of OTM configuration objects and functional flows
- Vendor/subcontractor management experience strongly preferred
- Advanced problem-solving and analytical capability
- Strong communication and ability to translate functional design into actionable configuration tasks
- Leadership without formal authority — coaching skills, oversight, and quality control
- Understanding of broader logistics domain (transport, warehousing, automation, master data)
- Comfortable working in hybrid teams (internal + external partners)
- Proactive risk identification and ownership orientation
- Stakeholder management and cross-cultural communication
- Strong SQL/data interpretation is an advantage
What's in it for you
At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here’s what you can look forward to:
- Global Exposure: Step into a world of international opportunities with a presence in 100+ countries
- People-Centric Culture: Join a team where your voice matters and people genuinely care
- Learning & Development: Grow with us personally and professionally through world-class training and career pathways
- Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet
- Rewards & Recognition: Get rewarded for your passion, performance, and potential
- Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.