It's more than a job
With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.
As a Global Key Account Manager Healthcare, you will be responsible for managing and developing one of Kuehne+Nagel's most strategic global healthcare customer relationships. Acting as a trusted advisor and primary commercial contact, you will drive account growth, identify new opportunities, and deliver innovative supply chain solutions that create measurable value. Working closely with stakeholders across regions, business units, and functions, you will shape long-term customer strategies and ensure an outstanding customer experience. This role combines strategic account leadership, business development, and cross-functional collaboration in a truly global environment.
How you create impact
- Own the global commercial relationship with a strategic healthcare customer and act as its primary commercial point of contact.
- Develop and execute a multi-year account strategy aligned with the customer's business, logistics, and supply chain objectives.
- Build and maintain trusted relationships with senior stakeholders across procurement, logistics, quality, supply chain, and executive management.
- Identify, qualify, and drive business growth opportunities across Kuehne+Nagel's portfolio of logistics and supply chain solutions.
- Lead global RFQs, tender processes, commercial negotiations, and strategic account development initiatives.
- Drive innovation, digitalization, supply chain resilience, and sustainability initiatives that deliver measurable customer value.
- Coordinate and lead a global virtual account team across business units and regions to ensure alignment, execution, and customer satisfaction.
- Monitor commercial performance, pipeline development, profitability, and customer experience metrics while driving continuous improvement.
What we would like you to bring
- Proven experience in Key Account Management, Business Development, Sales, or Commercial Leadership within the Healthcare, Life Sciences, Pharmaceutical, or related healthcare logistics sector.
- Strong understanding of healthcare and pharmaceutical supply chains, including the operational, quality, compliance, and customer requirements of highly regulated industries.
- Demonstrated success in managing strategic global customer relationships and delivering sustainable business growth within a complex international environment.
- Strong consultative selling, negotiation, and influencing skills with the ability to engage stakeholders at all organizational levels, including C-suite executives.
- Solid understanding of end-to-end supply chain and logistics solutions, including Air, Sea, Road, Contract Logistics, Integrated Logistics, and Digital Solutions.
- Experience leading complex RFQs, tenders, commercial negotiations, and cross-functional transformation initiatives.
- Strong stakeholder management skills and the ability to build relationships across diverse cultures, functions, business units, and regions.
- Results-oriented, customer-focused, and commercially driven, with a strategic mindset and a proven track record of identifying opportunities and delivering customer value.
What's in it for you
Shape the future of healthcare logistics by managing one of Kuehne+Nagel's most strategic global customer partnerships. In this highly visible role, you will collaborate with senior leaders across international markets, influence business-critical decisions, and drive innovative supply chain solutions that make a real impact. You'll enjoy the opportunity to work in a truly global environment, accelerate your professional growth, and expand your network across one of the world's leading logistics organizations. If you are motivated by strategic customer engagement, international collaboration, and the challenge of delivering meaningful business outcomes, this role offers an exceptional platform to take your career to the next level.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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