It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
The Team Manager is responsible for leading and supporting multiple operational teams within the Sea Logistics, ensuring consistent performance, service quality, employee development, and effective collaboration with internal stakeholders.
The role focuses on monitoring team performance, developing Team Leaders, and ensuring that operational priorities, workload, capacity, and service expectations are effectively managed. The Team Manager also acts as a key escalation point and promotes accountability, continuous improvement, and a positive working environment across the assigned teams.
How you create impact
Team Performance Management
• Monitor team performance, productivity, quality, workload, and service delivery against agreed targets.
• Identify performance gaps, operational risks, and capacity issues and ensure appropriate follow-up actions.
• Ensure consistent performance management and effective resource allocation across assigned teams.
Leadership and Team Leader Development
• Lead, coach, and develop Team Leaders, strengthening their leadership capabilities, ownership, and accountability.
• Conduct regular performance and development discussions and support individual development plans.
• Identify development needs and support succession planning and the development of future leaders.
Employee Development and Engagement
• Support Team Leaders in managing employee performance, development, engagement, and training needs.
• Promote a positive working environment based on collaboration, accountability, and continuous development.
• Ensure employees receive clear expectations, regular feedback, and appropriate development support.
Operational Management
• Maintain oversight of daily operations, workload, backlog, staffing, and service delivery across assigned teams.
• Ensure appropriate prioritization and resource allocation based on operational needs and available capacity.
• Ensure consistent application of operational standards, procedures, and ways of working.
Stakeholder Management and Escalations
• Act as an escalation point for operational and organizational topics and ensure timely resolution.
• Maintain proactive communication and effective collaboration with relevant internal stakeholders and Process Owners.
• Ensure alignment between stakeholder expectations, operational priorities, and available team capacity.
Continuous Improvement and Change Management
• Identify and drive opportunities to improve performance, quality, efficiency, and ways of working.
• Support process changes, transitions, task transfers, and other organizational initiatives.
• Promote continuous improvement, knowledge sharing, and collaboration across teams.
Compliance and Organizational Responsibilities
• Ensure compliance with company policies, procedures, internal standards, and applicable requirements.
• Promote consistent and responsible ways of working across assigned teams.
• Support broader organizational priorities and initiatives in line with business needs.
What we would like you to bring
• Relevant experience in logistics or a similar operational environment, preferably within Sea Logistics.
• Proven experience in a people management or leadership role.
• Strong leadership and coaching skills, with experience in developing Team Leaders and employees.
• Strong understanding of performance management, productivity, quality, workload, and resource management.
• Ability to analyze performance results, identify gaps, and drive appropriate improvement actions.
• Strong communication and stakeholder management skills, including effective handling of escalations.
• Strong organizational, decision-making, and problem-solving skills.
• Proactive, accountable, and solution-oriented mindset with a focus on continuous improvement.
• Ability to manage multiple priorities and effectively lead teams through operational and organizational changes.
• Fluency in English, both written and spoken.
What's in it for you
At Kuehne+Nagel, you'll have the opportunity to lead through impact, not hierarchy. This role offers a unique combination of people leadership, business influence, and operational ownership, allowing you to shape high-performing teams while contributing to the success of one of the world's leading logistics companies. You'll work alongside experienced professionals in a collaborative international environment, gain exposure to strategic initiatives, and further develop your leadership capabilities while driving meaningful improvements across the organization.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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