In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

Job Purpose

The primary purpose of this role is to coordinate and confirm transport bookings to ensure timely and accurate delivery to the final customer. This includes preparing, validating, and distributing all necessary documents, resolving any issues that may impact delivery, and supporting the team to maintain efficient and reliable service.

Main Responsibilities

• Transport Booking: Create and confirm transport orders to ensure delivery to the final customer.
• Document Handling: Prepare, validate, and distribute all required import documents to relevant parties.
• Issue Resolution: Track shipment status, identify any issues, and coordinate quick resolutions.
• Customer Support: Assist Customer Service with managing incidents and exceptions.
• Relationship Management: Maintain strong relationships with suppliers and customers.
• Supplier Performance: Identify performance issues with suppliers and suggest improvements.
• System Updates: Ensure shipment information is updated in the system.
• Team Support: Act as a mentor and assist team members as needed.

Qualifications

• Bachelor's degree in Logistics, Transportation, Freight Forwarding, or a related field.
• At least 2 years of experience in Sea Logistics or a similar role.
• Previous experience in Shipping/International freight forwarding industry in airfreight and/or ocean-freight / Import operational and/or Cartage roles is an advantage
• Sound knowledge of Freight Forwarding and Logistics in general;
• Proficient in MS Outlook and basic Microsoft Excel.
• Good understanding of international geography and shipping operations.
• Strong analytical, problem-solving, and process-oriented mindset.
• Customer-focused with excellent communication skills.
• Well-organized and able to manage multiple priorities effectively.
• Collaborative team player with a proactive attitude.
• Willing to work on Philippine public holidays as required.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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