It's more than a job
As a Customs Expert at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.
As a Customs Expert you will be responsible for supervising customs brokerage activities, ensuring regulatory compliance, driving operational excellence, and supporting the professional development of your team. You will serve as the primary escalation point for complex customs matters while maintaining exceptional customer service and operational efficiency
How you create impact
- Lead, coach, and develop a team of Customs Brokerage Entry Writers.
- Assign daily workloads, monitor productivity, and manage team schedules.
- Ensure import declarations comply with U.S. Customs and Border Protection (CBP) requirements and Partner Government Agencies (FDA, EPA, DOT, FCC, etc.).
- Review and audit customs entries to ensure accuracy of documentation, tariff classification, and valuation.
- Utilize customs brokerage systems, including CargoWise, to monitor workflow and entry processing activities.
- Investigate, track, and resolve customs documentation discrepancies and compliance exceptions.
- Conduct root cause analysis and implement process improvement initiatives to enhance operational performance.
- Act as the primary escalation point for internal stakeholders, customers, and global operations teams regarding import shipments and customs-related issues.
- Maintain strong relationships with customers, government agencies, and internal partners to support smooth cross-border operations
This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship
What we would like you to bring
- Bachelors Degree in a field like international business, supply chain management, or international relations
- 3+ years of customs brokerage or customs operations experience.
- 1+ years of leadership or supervisory experience in customs brokerage operations.
- Strong understanding of U.S. Customs regulations, HTS classification, customs valuation, and import compliance.
- Experience working with Partner Government Agencies (FDA, EPA, DOT, FCC, etc.).
- Proficiency in CargoWise or similar customs brokerage software.
- Working knowledge of Incoterms and international trade processes.
- Ability to thrive in a fast-paced and deadline-driven environment
What's in it for you
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-RT1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
“Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.”
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.