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The National Sea Logistics Healthcare and Perishables Manager is responsible for leading and growing Kuehne+Nagel's U.S. Reefer Perishables and Healthcare services, driving business development, customer experience, operational excellence, and overall profitability. This role oversees the Perishables Development and Reefer Trade teams, while serving as a key partner in supporting Healthcare Key Account Management (KAM) and Global Key Account Management (GKAM) initiatives. The position plays a critical role in tender management, quality compliance, staff development, and customer satisfaction, collaborating closely with global counterparts to deliver industry-leading solutions and service excellence across the perishable and healthcare logistics sectors. The National Sea Logistics Perishables Manager also ensures adherence to healthcare quality standards, training requirements, and applicable Good Practice (GxP) guidelines to support the safe and compliant movement of sensitive cargo.
- Lead the growth and development of Kuehne+Nagel's U.S. Perishables and Healthcare Sea Logistics portfolio.
- Partner with commercial teams to identify new business opportunities, expand existing customer relationships, and support tender activities to drive revenue growth.
- Collaborate with regional and global stakeholders to develop innovative solutions that meet customer needs and industry requirements.
- Champion a customer-centric approach by driving service excellence, quality standards, and operational performance across Perishables and Healthcare services.
- Work closely with operational teams to ensure the reliable and compliant movement of temperature-sensitive and healthcare shipments.
- Support Healthcare Key Account Management (KAM) and Global Key Account Management (GKAM) initiatives to deliver consistent customer experiences and long-term customer satisfaction.
- Ensure adherence to healthcare quality standards, training requirements, and applicable GxP guidelines, including awareness of WHO, GDP, GSDP, and related industry standards.
- Drive overall business profitability and financial performance through effective pricing, bid management, and commercial decision-making.
- Monitor KPIs, revenue growth, and business results while identifying opportunities to improve efficiency, optimize costs, and support sustainable business growth.
What we would like you to bring
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10+ years of Sea Logistics and freight forwarding experience.
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Expertise in healthcare, reefer, or perishable logistics sectors.
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Proven success developing growth strategies, leading complex commercial opportunities, and delivering tailored logistics solutions for strategic customers.
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Experience supporting RFQs, tenders, pricing strategies, contract negotiations, and complex customer solutions.
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Track record of managing business performance, profitability, or financial objectives.
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Strong leadership capability in guiding teams and influencing cross-functional stakeholders within a matrix organization.
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Deep understanding of healthcare logistics requirements, including GDP, GxP, and temperature-controlled supply chains.
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Ability to build executive-level customer relationships and champion the voice of the customer, turning strategic opportunities into momentum and results across the organization.
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Strategic mindset with a track record of identifying market opportunities and influencing business direction.
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Willingness to travel 20-30%.
This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.
What's in it for you
Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-TD1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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