It's more than a job
As a Customs Specialist at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.
As Customs Specialist you will ensure compliant, timely movement of goods across borders by preparing documentation (B/L, invoices), classifying cargo using HTS codes, and submitting filings to customs authorities (e.g., CBP, PGA). You will manage import compliance, resolve clearing delays, and liaise with clients and officials
How you create impact
- Accurately classify merchandise using the Harmonized Tariff Schedule (HTS) to determine appropriate duty rates.
- Thoroughly review and input shipment data into customs brokerage systems (e.g., Cargowise) to generate complete and compliant customs entries.
- Prepare necessary documentation including invoices, packing slips, and certificates of origin for customs clearance.
- Monitor entry status and follow up with Customs and Border Protection (CBP) on any discrepancies or delays.
- Proactively communicate with clients regarding shipment status, potential issues, and required documentation.
- Address client inquiries promptly and professionally, providing clear explanations of customs regulations and procedures.
- Build strong relationships with clients by delivering consistent, high-quality service and exceeding expectations.
- Collaborate with internal teams to ensure seamless coordination of import logistics.
- Stay updated on evolving customs regulations and industry best practices to maintain compliance.
- Identify and escalate potential compliance risks to management.
- Participate in internal compliance training programs and analyze customs data to identify trends and potential areas for improvement.
- Monitor and manage entry processing times to meet client deadlines
If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
This job posting relates to an available role and not a future talent pool.
What we would like you to bring
- A high school diploma or GED certificate is prefered
- 2+ years' experience in Customs Clearance and Customer service role
- Working knowledge of Cargo Wise
- Knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws
- Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements
What's in it for you
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $50,000 and $60,000. Base salary is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers. #LI-RT1
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.