In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

Job Purpose

This role is key in managing export shipments,  Responsibilities include overseeing registering shipments, booking with carriers, and uploading customer documents. The position ensures accurate record-keeping, effective coordination with internal teams and carriers, and timely, efficient delivery of shipments, helping maintain high service standards and customer satisfaction.

Main Responsibilities

• Initiate and manage export shipments based on client profiles and business needs, ensuring optimal practices in EDI order processing and shipment handling.
• Create shipment entries and prepare related files, ensuring accurate routing and verifying sailing details against carrier websites.
• Address escalations raised by the Key Account Manager (KAM) to resolve issues promptly.
• Process transactions efficiently, including data entry, updating, and producing ISF documents, and archiving via JScan.
• Chase missing documents by coordinating with shipping lines.
• Monitor and report shipments, ensuring missing documents (Commercial Invoice, ISF, SWB/ECB) are tracked, and send weekly reports with associated document links.
• Collaborate with internal and external teams to ensure high-quality service and manage communication with customers.

Qualifications

• Bachelor's degree in Logistics, Transportation, Freight Forwarding, or a related field.
• At least 2 years of experience in Sea Logistics or a similar role.
• Knowledge of PSF processes and invoicing.
• Proficient in MS Outlook and basic Microsoft Excel.
• Good understanding of international geography and shipping operations.
• Strong analytical, problem-solving, and process-oriented mindset.
• Customer-focused with excellent communication skills.
• Well-organized and able to manage multiple priorities effectively.
• Collaborative team player with a proactive attitude.
• Willing to work on Philippine public holidays as required.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.