As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Job Purpose

The key focus of KNGS Operations Optimization Specialist is to create and implement practical solutions in the KNGS Air Logistics Operations, optimizing the way of working in alignment with global standards.

Their primary focus is to ensure that "business continuity" related activities such as process validation, system setups and instructions are adhered to and executed promptly. There should be regular collaboration with operational teams to review operational workflows and do hands-on, practical improvements with the aim of driving optimal systems usage and reducing inefficiencies.

Main Responsibilities

• Maintain WI and WIKI related-pages up to-date.
• Provide day-to-day support for KNGS systems:
• BPA, BP etc Setups for new migrations and the existing tasks
• Review BPA and BAM performance on a regular basis to identify deviations and notify internal stakeholders for improvements.
• Drive automation (RPA) and eTouch initiatives within KNGS.
• Provide Support to Operational teams

Qualifications

• Bachelor’s degree in IT, Logistics, Transportation, Business, Engineering, or a related field.
• 2 to 5 years of experience in Air Logistics or a similar environment.
• Project management experience is an advantage.
• Knowledge of KN products, services, business strategy, and roadmap.
• Proficiency in KN systems such as SALOG, QTAir/TQT, ACON, JIRA, and WIKI.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong communication skills with the ability to work effectively with stakeholders at all levels.
• Excellent analytical, critical-thinking, and problem-solving abilities.
• Highly organized, detail-oriented, and able to manage multiple priorities simultaneously.
• Self-motivated with strong time management skills and a sense of ownership.
• Able to work under pressure and collaborate effectively with cross-functional teams.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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