Job Description
Sea Logistics Operational Care Expert, Export

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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As a Sea Logistics Operational Care Expert – Export, you will play a key role in coordinating export operations, managing carrier relationships, and ensuring the smooth execution of shipments. You will work closely with shipping lines, customers, and internal teams to optimize operational processes, monitor container availability, and ensure reliable and efficient logistics solutions.

How you create impact

 

  • Coordinate and manage booking requests for export shipments, ensuring timely processing and follow-up with shipping lines.

  • Maintain close communication with carriers to confirm bookings, monitor container availability, and manage customer allocations.

  • Provide operational support to customers, ensuring end-to-end shipment follow-up and timely updates on shipment status.

  • Monitor export operations to identify potential issues, process deviations, and opportunities for improvement.

  • Participate in meetings with shipping lines to review operational performance, address service-related challenges, and support the implementation of corrective actions.

  • Manage and monitor allocations and container availability to support operational planning and customer requirements.

  • Use operational tools and systems, including ASP, to ensure accurate information management and efficient shipment coordination.

What we would like you to bring

 

  • A degree in International Business, International Trade, Logistics, or a related field.

  • 2–3 years of experience in Sea Logistics or Freight Forwarding operations, preferably focused on export processes.

  • Experience managing bookings and coordinating directly with shipping lines.

  • Knowledge of container availability, customer allocations, and shipment tracking.

  • Experience providing operational customer support and managing shipment follow-up.

  • Ability to participate in carrier meetings, identify operational gaps, and contribute to process improvements.

  • Familiarity with ASP and other logistics operational tools.

  • Knowledge of NEXUS is considered a plus.

  • Conversational English proficiency at B1–B2 level.

  • Strong organizational, communication, problem-solving, and teamwork skills.

What's in it for you

  • Be part of a global logistics company connecting people and goods around the world.

  • Work in an international environment with opportunities to collaborate with different teams and stakeholders.

  • Contribute to operational excellence and continuous improvement within Sea Logistics.

  • Develop your expertise in export operations, carrier management, and international logistics.

  • Join a collaborative team committed to delivering reliable logistics solutions and excellent customer service.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.