Job Description
Excellence Manager Performance

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Responsible for managing relationships with Logistics Service Providers (LSPs) supporting customer operations. Ensures proper onboarding, digital connectivity, and compliance with operational processes and KPIs. Drives value creation through transport market expertise and efficient LSP collaboration. Leads digital transformation initiatives focused on automation and real-time shipment visibility

How you create impact

  • Oversee LSP onboarding, integration, and digital connectivity
  • Monitor and improve LSP operational performance and compliance with KPIs
  • Manage escalations, data quality, and emergency response
  • Support freight procurement, RFQs, and transport market intelligence
  • Lead change management and continuous improvement initiatives
  • Ensure GDP/GxP compliance and documentation standards
  • Collaborate cross-functionally to optimize cost, service, and process automation
  • Maintain strong customer focus and drive value creation through strategic LSP engagement

What we would like you to bring

  • Bachelor's degree in Forwarding, Logistics Operations, or a related field
  • Minimum of 5 years of proven experience in logistics operations across all transportation modes
  • Demonstrated expertise in Project and Change Management
  • Strong background in supply chain optimization and operational performance improvement
  • Advanced English

Willingness to travel

What's in it for you

Step into the Driver’s Seat of Logistics Excellence

Are you ready to lead the transformation of global supply chains? As IL Excellence Manager – Performance / Procurement, you’ll be at the heart of strategic logistics operations—integrating top-tier service providers, driving digital innovation, and unlocking value through market intelligence and procurement mastery.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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