Job Description
Sea Logistics Operational Care Expert, Import

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Drive global flow with every shipment!

The Sea Logistics Operational Care Expert, Import is responsible for coordinating customer import shipments, ensuring smooth cargo flow from origin to final destination. This role manages operational processes, ensuring accurate data entry, documentation control, and close collaboration with customer care specialists, carriers, and origin offices to guarantee that all shipment requirements are fulfilled efficiently and in compliance with regulations.

How you create impact

  • Coordinate sea logistics import shipments, ensuring all operational and documentation requirements are completed accurately and on time.

  • Manage high-volume and strategic accounts, maintaining strong service standards and operational efficiency.

  • Register and monitor bookings and shipment milestones in the operating systems.

  • Coordinate closely with customer service teams, carriers, origin offices, and agents to ensure smooth execution of import shipments.

  • Review shipping instructions, arrival notices, and documentation, resolving deviations or operational conflicts in accordance with local regulations and defined timelines.

  • Ensure shipment visibility and proactive follow-up, addressing delays or operational risks when needed.

What we would like you to bring

  • 3 to 5 years of experience in sea logistics operations, preferably within import processes.

  • Solid knowledge of import documentation, shipment coordination, and maritime compliance processes.

  • Advanced English level (C1) with the ability to communicate effectively in international operational environments.

  • Experience managing high-volume accounts and coordinating with multiple stakeholders across the supply chain.

  • Strong attention to detail, problem-solving skills, and the ability to perform in a fast-paced logistics environment.

  • Solid knowledge of Excel and Office productivity tools.

What's in it for you

Your work doesn’t just move cargo — it moves the world. At Kuehne+Nagel, every shipment you coordinate and every operational decision you make helps keep global supply chains running.

  • Be part of a global logistics leader with more than 130 years of experience

  • Work on international import operations, connecting customers with global carriers and origin teams

  • Grow your career in a stable, collaborative, and operationally excellent environment

  • Develop professionally while contributing to shipments that truly matter — from medicines to cutting-edge technology.

 

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.