Job Description
Global Services, Road Services Specialist |TransSend

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Take the next step in your career with a leading global logistics company. Join our team at Kuehne+Nagel Global Services, where you'll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment.

How you create impact

As a Road Logistics Specialist, you will oversee the tracking of road shipments across the USA. You will monitor shipment statuses, ensure accurate transit information, review billing, handle disputes, and manage accounts payable reports. This role requires strong analytical skills, understanding of transportation regulations, and networking with Kuehne-Nagel stations and industry carriers to identify growth opportunities. Some of the position expectations are the following:

 

  • Oversee the tracking of road shipments in the USA.
  • Monitor shipment statuses directly with carriers via phone and email.
  • Inquire about shipment statuses and ensure accurate transit information for domestic shipments in US accounts.
  • Monitor and review documents to manage and track shipments within our internal systems.
  • Understand transportation regulations for decision-making.
  • Review billing for both carriers and KN clients, handle disputes, and send invoices along with their respective documents.
  • Review accounts payable reports for land shipments.
  • Identify growth opportunities through continuous service improvement.

 

What we would like you to bring

    • Freight Forwarding experience is preferred.
    • Degree in logistics (Technical or bachelor’s degree) is preferred.
    • English Proficiency (written and oral).
    • Proficiency in Microsoft 365 tools (Excel and Outlook preferred).
    • Strong analytical skills and attention to detail.
    • Excellent communication skills.
    • A proactive, solution-oriented mindset with a commitment to continuous learning.
    • Team-oriented attitude and willingness to support cross-functional collaboration.

     

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  • Work schedule: Monday to Friday 7:45 a.m. to 4:45 p.m. Hybrid work model. 

     

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  • This position is subject to a rotating schedule and shift, which may vary between day, night, or mixed shifts. Your days off will also be assigned by the company, and both your schedule and days off may be modified with a minimum notice of five (5) business days.

 

What's in it for you

At Kuehne + Nagel Global Services, you’ll be part of a globally recognized leader, working in an environment that thrives on innovation and efficiency. This role offers the opportunity to collaborate with diverse teams, gaining exposure to international best practices while leveraging cutting-edge tools to optimize operations and communication. We foster a culture that values problem-solving, continuous improvement, and professional growth, providing structured development programs and clear paths for career advancement. Join us and be part of a dynamic, forward-thinking team that is shaping the future of global services. 

 

This position is classified under the internal job leveling framework as S3L level.

 

 

 

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.