Job Description
Global Services, Road Logistics Specialist | Document & Status Handling

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Take the next step in your career with a leading global logistics company. Join our team at Kuehne+Nagel Global Services, where you'll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment.

How you create impact

As a Road Logistics Specialist, you will support the successful execution of Road Logistics operations by monitoring and tracking shipments across the United States. You will use transportation management and tracking systems, interpret shipping documentation, and communicate directly with carriers to obtain accurate shipment information and ensure visibility throughout the transportation process. Some of the position expectations are the following:

 

  • Oversee and coordinate the tracking of Road Logistics shipments within the United States, ensuring accurate and timely shipment visibility.
  • Monitor shipment statuses directly with carriers through phone and email communication.
  • Proactively inquire about shipment progress and ensure that accurate transit information is maintained for domestic shipments supporting U.S. accounts.
  • Use transportation and monitoring systems, including TMS, RoadLog, and myKN, to manage, monitor, and track shipments.
  • Review and interpret shipping documentation to support accurate shipment management and tracking.
  • Apply knowledge of transportation regulations to support operational decision-making.
  • Maintain effective communication and relationships with internal stakeholders, Kuehne+Nagel stations, and industry carriers.
  • Support a culture of continuous improvement by identifying opportunities to enhance service delivery and shipment visibility.

What we would like you to bring

  • High School Diploma
  • Experience in freight forwarding (preferred).
  • Technical or bachelor's degree in logistics (preferred).
  • Familiarity with transportation management or shipment tracking systems is a plus.
  • Proficiency in English (written and oral).
  • Strong customer service orientation.
  • Familiarity with continuous improvement practices (preferred).
  • Proficiency in Microsoft 365 tools.
  • Sense of urgency and ability to prioritize.
  • Strong problem-solving capabilities.
  • Effective and persuasive communication

 

The schedule we offer: Monday to Friday 6:00a.m. to 3:00p.m.  Hybrid work model.

 

This position is subject to a rotating schedule and shift, which may vary between day, night, or mixed shifts. Your days off will also be assigned by the company, and both your schedule and days off may be modified with a minimum notice of five (5) business days. 

 

What's in it for you

At Kuehne + Nagel Global Services, you’ll be part of a globally recognized leader, working in an environment that thrives on innovation and efficiency. This role offers the opportunity to collaborate with diverse teams, gaining exposure to international best practices while leveraging cutting-edge tools to optimize operations and communication. We foster a culture that values problem-solving, continuous improvement, and professional growth, providing structured development programs and clear paths for career advancement. Join us and be part of a dynamic, forward-thinking team that is shaping the future of global services. 

 

This position is classified under the internal job leveling framework as S2 level.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.