It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Take the next step in your career with a leading global logistics company. Join our team at Kuehne+Nagel Global Services, where you'll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment. You’re analytical, collaborative, and passionate about logistics. You thrive in complexity and see every challenge as a chance to innovate.
How you create impact
We are seeking a detail-oriented and proactive Customs Specialist to join our Admin Desk team to bring support either to United Stated and Canada. This role provides operational and strategic support for customs processes, focusing on documentation accuracy, compliance, and coordination with internal and external stakeholders. The ideal candidate will contribute to a collaborative work environment, support data analysis, and drive improvements in logistics operations by your supervisor.
- Prepare and process import/export documentation including invoices, packing lists, and cargo control documents.
- Create and submit customs entries using specialized software, ensuring accurate classification and coding of goods.
- Review documentation for compliance with U.S. and Canadian customs regulations.
- Monitor and report in-bond shipments, ensuring proper handling through bonded facilities.
- Coordinate with freight forwarders, logistics teams, and customs authorities to resolve clearance issues.
- Provide timely updates and support to customers regarding shipment status and customs requirements.
- Maintain detailed records of customs transactions for audit and compliance purposes.
- Follow SOPs, toolkits, and company guidelines related to Admin Desk operations.
- Handle sensitive data and customer-specific information with confidentiality.
- Support cost-saving strategies through efficient customs documentation and compliance.
- Participate in training sessions and support migration of new processes.
- Achieve performance KPIs including productivity, quality, and SLA targets.
What we would like you to bring
- High school diploma required.
- Professional Studies in Customs or related field (preferred).
- Experience in a related field such Logistics, Freight Forwarding and/or customs.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Intermediate English proficiency.
- Strong sense of urgency and accountability.
- Analytical and problem-solving skills.
- Effective and professional communication.
- Ability to multitask and manage priorities.
- Persuasive and collaborative mindset.
Work schedule: Monday to Friday 9:00 a.m. to 6:00 p.m. WFH work model.
This position is subject to a rotating schedule and shift, which may vary between day, night, or mixed shifts. Your days off will also be assigned by the company, and both your schedule and days off may be modified with a minimum notice of five (5) business days.
What's in it for you
At Kuehne + Nagel Global Services, you’ll be part of a globally recognized leader, working in an environment that thrives on innovation and efficiency. This role offers the opportunity to collaborate with diverse teams, gaining exposure to international best practices while leveraging cutting-edge tools to optimize operations and communication. We foster a culture that values problem-solving, continuous improvement, and professional growth, providing structured development programs and clear paths for career advancement. Join us and be part of a dynamic, forward-thinking team that is shaping the future of global services.
This position is classified under the internal job leveling framework as a S3L level.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.