In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

You open your daily operational reports and quickly see what needs action. A customer is waiting on an update. A supplier needs a confirmation. A cost line needs checking before it becomes tomorrow’s invoice problem. You pick up the phone, sort it out, and the customer’s day goes on without a hitch.

That’s the kind of day you’ll have as our Customer Excellence Specialist in Project Logistics. You’ll be the front-line contact for our customers, organizing and supervising the transport of their orders from start to finish. Behind every project shipment is a customer who wants to feel looked after, and you’re the person who makes that happen.

What you’ll do

• Be the trusted first point of contact for customers, answering questions and keeping them informed
• Organize and supervise orders from booking to delivery, working to agreed customer terms
• Build strong partnerships with customers, suppliers and colleagues across Air, Sea, Road and Contract Logistics
• Create the link between pricing, operations and revenue care so handovers run smoothly
• Review daily operational reports, spot issues early and take action
• Keep files and systems (OGS, Salog, HSE App) accurate, organized and up to date
• Own the commercial side of each order: GP planning, accurate cost and accrual planning, and timely, correct invoicing
• Bring a safety-first mindset to every shipment, reporting unsafe acts, conditions and incidents
  
  

Who we’re looking for
You like being the person people count on. You’re organized, you’re calm when plans change, and you care as much about getting the details right as you do about the relationship. You’re also comfortable with numbers, and you see profitability and data quality as part of great service.

Why join Kuehne+Nagel?
At Kuehne+Nagel, you’ll be part of a global logistics leader where your contribution matters. We offer a supportive, inclusive and flexible workplace, with opportunities to grow your career, make an impact, and be rewarded along the way.

Along with a competitive remuneration package, our benefits include:

• Flexible work arrangements to support work-life balanceInclusive paid parental leave for all parents
• Career development through extensive learning and development opportunities
• Novated leasing and EV car subscription options
• Employee discounts, rewards and recognition programs
• Private health insurance discountsCorporate uniform allowance
• Charity and volunteering opportunities to give back to the community
• A collaborative culture with the strength of a global network 

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.