It's more than a job
As a finance professional at Kuehne+Nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. You also help make ordinary and special moments possible for people around the world. Because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. Finance work at Kuehne+Nagel, means more than we imagine.
If you are driven by service excellence, enjoy leading people, and thrive in a dynamic, international finance environment, this is an exciting opportunity to further develop your career within Kuehne+Nagel Global Services in Belgrade.
As an AP Team Lead, you will be responsible for coordinating and supporting the daily activities of a group of Accounts Payable Officers (APOs) to ensure accurate and timely handling of AP processes. You will monitor team workload, provide guidance for operational tasks, act as the first escalation point for the team, and support the AP Manager in achieving performance and quality targets. This role requires strong communication skills, process understanding, and the ability to maintain efficient collaboration with colleagues across Operations, Finance, and other internal stakeholders.
How you create impact
Team Coordination & Operational Support
• Coordinate daily work allocation and task distribution within the APO team
• Provide operational support and guidance to team members
• Monitor workflow progress and ensure timely task completion
• Act as the first-line escalation point for APOs
• Support onboarding, training, and upskilling of new team members
• Support the AP Manager with preparation of performance insights (KPIs, quality checks, productivity trends)
• Ensure strict compliance and control with company regulation to prevent fraud and errors
• Managing the accuracy, deadlines and final review
Process Execution & Quality Control
• Identify recurring issues and propose improvements to the AP Manager
• Support month-end activities by ensuring that all team tasks are completed according to deadlines
• Collaborate with related AP teams (Indexing, Account Opening, Payments, Finance Control, AP Helpdesk)
Stakeholder Communication
• Maintain effective communication with internal stakeholders (Operations, Business Units, Finance teams)
• Provide status updates, follow-ups, and support for dispute handling
• Ensure timely internal feedback and alignment in line with established procedures
• Escalate complex or sensitive issues to the AP Supervisor and/or AP Manager
Continuous Improvement
• Support process optimization initiatives within the team
• Identify small-scale improvements and share them with the superiors
• Contribute to standardization efforts and adoption of new tools/automation
• Participate in team-level improvement or global finance projects when delegated
What we would like you to bring
• 3+ years of experience in Finance/Accounting, ideally within Accounts Payable
• Experience in mentoring colleagues or acting as a senior subject-matter expert
• Strong knowledge of AP processes and related workflows
• Excellent English communication skills (written and spoken)
• Strong organizational and problem solving skills
• Ability to coordinate workload and support the team during peak periods
• High attention to detail and accuracy
• Proficiency in Microsoft Office 365
• Experience in a shared service center environment is an advantage
What's in it for you
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies. Kuehne+Nagel Global Services (KN GS) are operating at four locations: Belgrade, Thessaloniki, Heredia and Cebu. EMEA KN GS, based in Belgrade is serving the regions Europe, Middle East and Africa as an internal service provider, being responsible for the handling and execution of operational tasks within the organization. Global Services in Belgrade were founded in 2009, with a significant growth since then and nowadays employs more than 1,800 employees for more than 40 different countries in Europe, Middle East and Africa. Our mission is to become the integrated service provider within the KN organization by delivering excellent service and sustainable improvements through process optimization, cost-efficient solutions with world-class people.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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